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FAQ

  1. WHEN WILL MY ORDER SHIP?

TEHOME usually ships your order within 48 hours for items in stock. We accept back order as well and you may need to reach out to our customer service for the ship date of the back order date. Every product page has an estimated shipping time frame, and each one varies depending on the product. Our team works hard to update these estimated time frames frequently to remain accurate for our customers. However, you are always welcome to reach out to service@tehomemirrors.com if you have further questions.

 

  1. CAN I CANCEL MY ORDER?

We offer a 24-hour grace period after orders are placed to cancel orders as long as it has not shipped. After 24 hours, orders can no longer be canceled. To inquire about a cancellation, please get in touch with service@tehomemirrors.com.

  1. HOW CAN I RETURN MY ITEMS?

Not all items sold on our website are eligible for returns. Please visit our shipping+returns page for more details about returns we accept. If you seek to return an item that is eligible for a return, please contact service@tehomemirrors.com to inquire about receiving a return label. All refund amounts will be minus original and return shipping costs.

  1. DO YOU OFFER A TRADE DISCOUNT?

Yes! We offer a site wide code starting at 10% off, with no minimums. For more information and to apply for our trade program, please contact service@tehomemirrors.com.